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Customer Service

For General Inquiries, Please contact the customer service team Monday through Friday between 8:30 AM to 8:00 PM EST at

Profile Inquiries

EDI enrollment

Disbursement Support

Email writing tips

  • Subject line : Add Office & NPI , Issue/Request Summary and Priority
  • Body : Provide detailed steps, claim number and explain all the screenshots(NO PHI) and share the web link(URL).